A loved-one has just passed. What do I do first?

Simply call us.  Initially, you don't need to do anything else. We will make all the arrangements to take your loved-one into our care. We will then make an appointment to come to your home to make arrangements for the service of your choosing.


What do I do when someone passes away at a nursing home or hospital?

You will need to advise as to whether the deceased is to be cremated or buried, so the appropriate medical certificates can be issued.  In the case of a nursing home, you will need to advise them of the nominated funeral director as soon as possible.


What if someone dies unexpectedly?

You should call 000 for emergency services firstly.  Where death is accidental, is due to a sudden medical condition, or involves suspicious circumstances, the Coroner's Court in Glebe will also be involved.  Once you have appointed us, we will liaise directly with the Coroner and keep you informed through each step of the process, 


Who do I need to notify?

There are many groups, organisations and individuals who, in the fullness of time, will need to be notified.  However, most of these do not need to be contacted immediately. So don't feel pressured to compile an exhaustive list right now: just concentrate on a few essential people. Firstly, the family and friends.  Also, the Executor of the estate should be informed as soon as possible.  When the person is of strong spiritual belief, perhaps a member of the clergy. You should also contact your funeral director and allow them to start making arrangements for you.


What is embalming?

This is a chemical process primarily used to preserve the body and is performed by qualified morticians.  Whilst not always necessary, embalming may be required for repatriation, when there is a significant delay between death and burial or cremation, or if the body is to be interred above ground, e.g. in a crypt.


What should I consider when choosing between burial and cremation?

Most people will base their decision around family, cultural or religious tradition.  The most significant consideration is one of cost, which centres around the burial plot and additional cemetery fees. Cremation options include non-attending service, memorial service or chapel/church service, which will affect the overall cost. 


What types of services are available?

Non-Attending - usually for cremation and where a separate function is to be held as a memorial or celebration of life.

Memorial - this can be held at any time and place, sometimes after a cremation as part of an ashes-scattering ceremony.

Church/Chapel - traditional services held prior to burial or cremation. Chapel services can be religious or secular.


Where and when can I hold a funeral service?

Funeral services are commonly held in a church, usually the family church, or a chapel located within the cemetery or crematorium. Secular and memorial services, however, can be held almost anywhere. Some families have chosen the family home as a venue.  Memorial services have even been conducted on a boat on the Hawkesbury River over a favourite fishing spot.  Services can also be held at any time on any day.  Twilight services are increasingly popular. We will provide any guidance you need to decide the best way of celebrating your loved ones life.


Who should officiate at the service?

Usually a member of the clergy will officiate when the service is in a church.  In a chapel, a clergy member, civil celebrant, or even a family member or close friend may officiate.  You can, however, have a number of people participate directly during the service.


How much does a funeral cost?

There really is no single answer, as cost varies greatly from a simple non-attending service, to the most elaborate burial ceremonies. Variables include; choice of coffin, cemetery fees, flowers, audio-visual presentations, stationary, location, duration of the service, additional vehicles, etc.  With Something Beautiful Remains Funeral Services, you can include or remove any aspect of the service, giving you control over costs.


What are the advantages of a pre-paid funeral?

Pre-paid funerals ensure three key benefits;

1) Your wishes are met regarding the content and manner of your service,

2) Arranging you own funeral in advance will ease the stress for your family during a difficult time,

3) You will lock-in todays prices to protect against inflation. Also, pre-paid funerals may have tax or Centrelink advantages, with the peace of mind that your money is safe with a capital-guaranteed fund manager.


Who can I talk to about grief counselling?

There are many resources available to assist families to deal with the loss of a loved-one.  If you are unable to find a counsellor, we can recommend specialists for both adults and children.




0424 742 936

Available 24 hours.